In short: you pay once and the game is yours, no subscription. If it doesn't work for you or it isn't what you expected, write within 14 days of purchase and you'll get your money back, no reason needed.
Who sells it
Caso Abierto is an independent game by Christian Vadillo, an individual based in Mexico. Contact: contacto@casoabiertogame.com.
What you buy
The prologue and the first case file are free to play on this website. The full game has 28 case files across four seasons and can be bought in two ways:
Web license, bought here: a one-time key that opens all 28 case files in your browser, on this website. It can be activated in up to 5 browsers (and you can free one from Settings to use it elsewhere), and it does not expire. Each season keeps three case files open at a time: closing one opens the next.
Desktop version, bought on itch.io: the download for macOS, Windows and Linux, under itch.io's terms.
Anyone who buys the game either way will also receive a Steam key when the game launches on Steam.
Payment
Web license purchases are processed by Lemon Squeezy, which acts as the merchant of record: it charges you, issues the receipt and handles the taxes of your country. The price you see already includes taxes. Their buyer terms are at lemonsqueezy.com/buyer-terms. We never see or store your payment details.
Refunds
If the game doesn't work for you or isn't what you expected, write to contacto@casoabiertogame.com within 14 days of purchase, from the email you paid with, and you'll get a full refund. No reason needed. Once refunded, the key stops working.
If something doesn't start, write to us first: it can almost always be fixed, and we will reply.
Privacy on this website
There are no accounts and no sign-up. Your progress and your key are kept in your browser's storage; they are not uploaded anywhere, except as explained below for class groups.
When a key is activated or checked, your browser calls Lemon Squeezy's license API.
To know where visitors come from we count visits with Cloudflare Web Analytics, which uses no cookies, and we count anonymous game events (for example, that someone opened a case or clicked "buy"), with the language and approximate country. We don't keep IP addresses or anything that links two events to the same person.
If you leave your email to be notified (Steam launch, sales), we keep it only for that, together with the date, the language and the approximate country. We don't share or sell it. To have it deleted, write to contacto@casoabiertogame.com.
If you join a class group with your teacher's code, we store the name or nickname you type and which cases, levels and exercises you complete and when, so your teacher can see it on their panel. We don't ask for an email and don't store what you type in your queries. You can leave the group from the group page; to delete your data or a whole group, write to contacto@casoabiertogame.com.
There are no ads.
Changes
If these terms change, the date below will change too. What you bought stays yours.